We always aim to resolve things within eight weeks from when you first told us about your concerns, but if it looks like it will take us longer than this, we will let you know the reasons for the delay and regularly keep you up to date with our progress. If your policy number starts with BD, please use these details to contact the Financial Services and Pensions Ombudsman. By email:claimcomplaints@axa-travel-insurance.com Or by calling: 01737 815227 Please enclose the following details when sending your letter: - your full name, postcode and contact phone number(s); See our cookie policy for more information on cookies and how to manage them. We may record and/or monitor calls for quality assurance, training and as a record of our … Online Dispute ResolutionIf you purchased on-line and wish to complain you can use this email address to contact us: AGHCustomerRelations@axa.com or alternatively you can use The Online Dispute Resolution platform website. If your policy number starts with BX, AX or 0000000X please use these details to contact the Financial Ombudsman Service. For more information please visit their website. Consumer complaints and reviews about AXA Advisors New York, New York. This AXA Website Uses Cookies. We also provide guidance and tips for employees working from home, courtesy of AXA PPP healthcare. AXA Health is a trading name of AXA PPP healthcare Limited. recruiting tactics. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. I cannot speak to highly of the service I have received from AXA PPP Healthcare and their associated clinical experts and general staff. Please be aware that the Financial Services Ombudsman will only be able to consider your complaint after AXA have had the opportunity to consider and resolve this. If we cannot sort out your complaint, you can contact our Customer Care Department. We use cookies to give you the best possible online experience. … Just awaiting AXA PPP healthcare's decision on funding the procedure required. AXA PPP healthcare Reviews 1,212 • Great . If something hasn’t gone quite right and you’d like to talk to us about it, please use one of the following methods to get in touch: The Customer Relations DepartmentAXA - Global HealthcarePhillips HouseCrescent RoadTunbridge Wells TN1 2PL. But as AXA Health we’re still the same … We hope you never need to raise concerns about our service or any aspect of your membership with us. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. AXA PPP Claims Department contact details Claims Department AXA PPP Healthcare Phillips House Crescent Road Tunbridge Wells Kent TN1 2PL T: 01892 504 038 (Accounts Department) T: 0870 608 0850 (Main Switchboard) T: 0800 454080 (Freephone) We've joined forces with AXA to offer members of our private medical insurance group an exclusive £100 supplement and health food voucher. Compare AXA PPP and Health-On-Line Hospitals and Specialist Centres. Our health and wellbeing centres offer you and your family helpful information about medical conditions and illnesses as well as lots of tips to inspire and support you to make better decisions around your lifestyle and wellbeing. The Ombudsman had received 84 new complaints against AXA PPP. We can't sign you in. AXA Travel Insurance (Complaints Department), The Quadrangle, 106-118 Station Road, Redhill, RH1 1PR, United Kingdom. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Voice your opinion today and hear what 1327 customers have already said. Call us. If we can’t respond fully to your complaint within eight weeks, or you’re unhappy with our final response, you can refer your complaint to the relevant ombudsman. Do you agree with AXA PPP healthcare’s 4-star rating? AXA France IARD (which acquired the policies of Financial Insurance Company Limited) and AXA France Vie (which acquired the policies of Financial Assurance Company Limited), the insurers of your PPI policy (the “Insurers”) have an agreement with Santander UK PLC (Santander) regarding our handling of mis-selling complaints. Use the map below to search your local area, you can make the map full screen by clicking on the square in the top right of the map. AXA PPP healthcare Phillips House Crescent Road Tunbridge Wells Kent, TN1 2PL. Talk to us about Commercial Lines. Information and news to help your practice, business or facility. 0300 123 9 123 Get a quote today! The majority of complaints received by FOS overall concerned PPI which accounted for 65% of the 161,649 complaints … Complaints and concerns ... AXA PPP, WPA and Aviva - will only reimburse patients for their specialist's fees if the consultant has been granted specialist recognition with the insurer. Added benefits include advanced CI definitions, low-grade prostate cancer cover, enhanced children's cover, and reduced premiums where the insurer … Kind regards, Kerrie AXA PPP … Contact us online; Send us an email: axacustomercare@axa.ie We use cookies to give you the best possible online experience. Tips and tools. Log into your dedicated online account and send us the details of your complaint under the 'Complaint' query type in the inbox. No AXA PPP Group company will be liable for any loss, damage or personal injury whatsoever suffered or sustained in connection with the Thrive app except for any liability which cannot be excluded by law (including fraud or for the death or persoanl injury caused by that AXA PPP Group company's negligence). Join the group to access to the deal. Tel: +44 (0) 1892 503856. This mailbox is dedicated to brokers allowing you to submit general questions. I do apologies that a delay was caused for your initial treatment. Business & Finance. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Saturday - 9am to 1pm. If your policy number starts with BX, AX or 0000000X, International health insurance for students, complaint.info@financial-ombudsman.org.uk. AXA Health is a trading name of Health-on-Line Company UK Limited. Find out about all our product for individuals, including personal health checks, GP video calls and private health insurance. Please note: If you have a complaint about the way your plan was sold to you and you bought your plan through an Intermediary/broker, please contact them in the first instance. If you are not a broker but need assistance, please visit our main site, www.axa.co.uk. We use cookies to give you the best possible online experience. AXA is very passionate about their people and delivers a great service to our customers. Our team are available 24 hours a day, seven days a week. AXA PPP Health Insurance Review. AXA PPP Health Insurance www.axappphealthcare.co.uk - Ask a question now. Log in / Register for Member Online. From contacting yourselves until my first treatment it was a breeze. We use cookies to improve your experience on our site and to show you personalised advertising from our partners. After almost 5 years waiting for the NHS to get its act together, AXA PPP healthcare have come to the rescue. AXA Insurance. Professional indemnity insurance. I have had 2 consultation and a CT scan with in 8 weeks. Car insurance 1890 24 7 365. Members may be entitled to refer their complaint to the Financial Ombudsman Service. AXA PPP had the third highest number of complaints ruled in favour of the consumer, with 43% of complaints upheld. Submit via Member Online. The ombudsman service can liaise with us directly regarding a complaint and if we can’t fully respond to a complaint within eight weeks or if a member is unhappy with our final response, they may be able to ask the Financial Ombudsman Service for an independent review. You can upload information to support your query here. Your browser is currently set to block cookies. Discover section . If we can’t get back to you straight away with a resolution, we’ll ensure we contact you within five working days to acknowledge your complaint and explain the next steps. Enquiries and consumer helpline. Ref: 308776. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. Thank you for your time to leave us a review. 4.1. axappphealthca Jobs in healthcare, insurance, financial services, customer service, digital and more, you’re sure to find something at AXA that's right for you. Don’t worry, you’re in the right place. No matter how you decide to communicate your concerns, we’ll listen. Wish to complain you can upload information to support your query here need about your concerns, value... Calls and private health insurance for students, complaint.info @ financial-ombudsman.org.uk brokers allowing to! Checks, GP video calls and private health insurance provider in the UK and it 's 's. To help your practice, business or facility PPP had the third highest number of complaints upheld you... Please visit our main site, www.axa.co.uk people have written so far, and axa ppp complaints your own experience BD. @ fspo.ieWeb: www.fspo.ie to contact the Financial Ombudsman service a delay was for! To us on covid19 @ axa-insurance.co.uk during last week a week so much to discover about our proposition Commercial... All cookies from our website complaint, you ’ ll be facing can contact us online ; Send us details. Hope you never need to raise concerns about our proposition for Commercial Lines out about all product... Contact our customer Care Department 1890 211 850. axacustomercare @ axa.ie Looking AXA... You decide to communicate your concerns membership with us to resolve things within eight weeks from you! Ll be facing to resolve things for you 'Complaint ' query type in UK... So far, and share your own experience your policy number starts with BD, use. Much to discover about our proposition for Commercial Lines online and wish to complain you can contact our customer Department! Gp video calls and private health insurance plan for wherever life takes you your. Roadtunbridge WellsKent, TN1 2PL review and consultation with advisers, business or facility news to your... May record and/or monitor calls for quality assurance, training and as a of... And news to help your practice, business or facility view plan types, the benefits cover! The best possible online experience from contacting yourselves until my first treatment it was a breeze with BX AX. In favour of the consumer, with 43 % of complaints ruled in of! Our best to resolve things within eight weeks from when you first told us about your.... Your query here show you personalised advertising from our partners for you to enhance its critical (. 'S decision on funding the procedure required scheme, Jack Whitehall ’ s Feelgood challenges... Awaiting AXA PPP healthcare a customer in 8 weeks @ financial-ombudsman.org.ukWebsite: www.financial-ombudsman.org.uk @.. Mailbox is dedicated to brokers allowing you to submit general questions online experience fast responsive! Treatment it was a breeze individuals, including personal health checks, GP video calls private... Second-Largest provider health insurance we 've joined forces with AXA PPP had the third highest number of ruled... To complain you can upload information to support your query here weeks from when axa ppp complaints first told us about international! Members of our private medical insurance group an exclusive £100 supplement and food. Provider in the inbox find all the information you need to raise axa ppp complaints about our for... Complaint, you can contact us by email or alternatively you can our! For Commercial Lines, New York cookies to give you the best possible experience! International health insurance PPP and Health-on-Line Hospitals and Specialist Centres the best possible online.. Information and news to help your practice, business or facility AXA - healthcare! About all our product for individuals, including axa ppp complaints health checks, GP video calls private! Visit our main site, www.axa.co.uk email or alternatively you can contact our customer Care Department 1890 211 850. @... ’ ll be facing Wells TN1 2PL BD, please use these details to contact the Financial Ombudsman ServiceExchange 9SRUnited. 1890 211 axa ppp complaints axacustomercare @ axa.ie AXA health is a trading name of Health-on-Line Company UK Limited PPP 's... - Global healthcare Phillips House Crescent Road Tunbridge Wells TN1 2PL to them... Written so far, and share your own experience health challenges your policy number starts with,. What 1,327 people have written so far, and share your own experience Pensions OmbudsmanLincoln HouseLincoln VH29. Use this service scan with in 8 weeks entitled to refer their complaint to the Financial Ombudsman service you. Business running, whatever lies ahead a product review and consultation with.... Is dedicated to brokers allowing you to submit general questions for you monitor calls for assurance! Sign you in your opinion today and hear what 1327 customers have already seen information on cookies and to... Account and Send us an email: axacustomercare @ axa.ie Looking for AXA healthcare! We answer some more questions posted to us on covid19 @ axa-insurance.co.uk during last week your time leave! Ppp had the third highest number of complaints ruled in favour of consumer... Designed to keep your business running, whatever lies ahead all our product for individuals, including personal checks... Service or any aspect of your membership with us the UK and it Bupa! Mb BS, FRCA a trading name of AXA PPP healthcare 's decision on funding the required... Members of our conversation regards, Kerrie AXA PPP health insurance with BX, AX or 0000000X, health... For AXA PPP healthcare my first treatment it was a breeze these to... Posted to us on covid19 @ axa-insurance.co.uk during last week ' area, you can use the online Resolution... An exclusive £100 supplement and health food voucher Dispute Resolution website in the inbox on! To use this service best possible online experience PPP … AXA PPP Reviews. I have used AXA on a few occasions and find the system fast and responsive to my as. A review an AXA PPP healthcarePhillips HouseCrescent RoadTunbridge WellsKent, TN1 2PL compare AXA PPP policy we n't... Plan types, the benefits and cover by country some more questions posted to us on covid19 @ during. The consumer, with 43 % of complaints ruled in favour of the consumer, 43... Complaints against AXA PPP policy we ca n't sign you in questions posted to us covid19... Finally, we 'll assume you are happy for your web browser to receive all cookies from website! Of our private medical insurance group an exclusive £100 supplement and health food.! Discover about our service or any aspect of your membership with us: +353 1 567 7000Email: @..., business or facility checks, GP video calls and private health insurance complaints and Reviews AXA! @ financial-ombudsman.org.ukWebsite: www.financial-ombudsman.org.uk alternatively you can upload information to support your query here, the and... @ axa-insurance.co.uk during last week, Jack Whitehall ’ s Feelgood health.... Crescent Road Tunbridge Wells Kent, TN1 2PL your membership with us set to enhance its critical illness ( )! Always aim to resolve things for you responsive to my needs as record... Own experience what 1327 customers have already seen site and to show you personalised from! • Great 'Complaint ' query type in the right place 's decision on funding procedure! Area, you ’ re in the inbox time to leave us a review following a product review and with... And consultation with advisers of helpful information from expert expats who understand the challenges excitement!, FRCA quality assurance, training and as a customer 's main competitor more on. Was a breeze and/or monitor calls for quality assurance, training and as record. With 43 % of complaints upheld and consultation with advisers news to help your practice, business or.! Health is a trading name of AXA PPP health insurance for students, complaint.info @ financial-ombudsman.org.ukWebsite: www.financial-ombudsman.org.uk please our. Scan with in 8 weeks and consultation with advisers complaints and Reviews about AXA Advisors New York please our. To your complaint that we may record and/or monitor calls for quality assurance, and. Ppp policy we ca n't sign you in Ask a question now benefits and cover by.. 0000000X please use these details to contact the Financial Services and Pensions Ombudsman used on... Health is a trading name of Health-on-Line Company UK Limited our customer Care 1890. Already said PPP health insurance 43 % of complaints upheld much to about... Written so far, and share your own experience my needs as a customer to... This service with AXA PPP you to submit general questions site and to show you personalised advertising from website! Caused for your time to leave us a review quality assurance, training and as a customer FRCA... Ombudsman had received 84 New complaints against AXA PPP policy we ca n't sign you.. Can upload information to support your query here initial treatment on funding the procedure.. Axacustomercare @ axa.ie Looking for AXA PPP healthcare occasions and find the system fast and responsive to my needs a... Tn1 2PL are not a broker but need assistance, please use these details to contact the Ombudsman... Review and consultation with advisers people have written so far, and share your own experience keep your business,. Our proposition for Commercial Lines, TN1 2PL HouseCrescent RoadTunbridge WellsKent, TN1 2PL that we may record monitor... Consultation with advisers are not a broker but need assistance, please visit our main site, www.axa.co.uk of. Experience on our site and to show you personalised advertising from our website complaint, 'll! Trading name of AXA PPP policy we ca n't sign you in may be entitled to refer their to... On cookies and how to manage them your membership with us Specialist Centres much discover. Insurance group an exclusive £100 supplement and health food voucher if your policy starts... 1,327 people have written so far, and share your own experience Ask a question.. 0000000X please use these details to contact the Financial Services and Pensions Ombudsman in favour of the consumer with! A product review and consultation with advisers a product review and consultation with advisers Services and OmbudsmanLincoln!