In the event our exchange policy changes, we’ll be sure to update this page. Finally i got my hands on it. Unfortunatly i cant get both earbuds left and right to connect with each other. Every other bluetooth speaker/headphones etc from many other manufacturers I’ve used has allowed me to switch which device I’m connected to. Anyone have an issue where you cannot change what device is connected to the soundcore2? I am on my third SoundCore Boost and it just broke. No its not even switching on. @TechnicallyWell, were you able to try it out on your Soundcore. The issue with this Anker speaker is that the only way to switch between devices you’ve connected it to it is to manually tell your device to “forget” the speaker, then do a fresh re-pair. Coming Soon: PowerExpand 9-in-2 USB-C Hub. Guys the real way to reconnect to your SoundCore if it won’t connect is to forget the device then restart the Soundcore.after that you have to turn it back on.after that go to your mobile device’s Bluetooth.turn it off and then turn it back on.now try connecting.your Soundcore should appear in the Bluetooth devices, how can i reset it that all previously connected devices are removed. Hi @TechnicallyWell , thank you for your help in suggesting some things… I have tried all the steps you shared Just like @Thomas_Grimes I have not gotten this to work properly. Anker Soundcore Spirit X2 is a TWS earphone for fitness freaks. Max holds a B.S. My SoundCore Select keeps powering back on and it doesnt charge properly anymore. Thank you for your patience! Price Match Guarantee. Soundcore XXX-L Nepřipojeno Chcete-li sluchátka spárovat s jiným zařízením Bluetooth, otevřete nabíjecí pouzdro a zkontrolujte, že se sluchátka nabíjí. I have the same problem with my Soundcore 2. Hi @zach1, If those steps don't help, please reach out to us at service@soundcore.com for further assistance. Further, I called Anker Support, they didnt give me any steps to try they just told me they were going to send me a brand new speaker. This issue kind of makes the speaker way more trouble than its worth though!]. The only way to reconnect to the previous device is to fully delete the pairing history, so to do this, I need to hold longer the bluetooth button on the speaker. Cannot Connect to Speaker. Hi @Thomas_Grimes, If the audio is turned up all the way on the Anker SoundCore speker and still sounds low, check the connected device and verify that the audio is turned up on it as well. Soundcore - Spirit X2 True Wireless In-Ear Headphones - Black. I did as you requested, and here’s how it went: I can reach out to the support address you provided, but wanted to also follow up on your instructions. Sign Up; Forums All Activity My Activity Streams Soundcore 2 also continues this legacy, in-spite of having double Wattage of Drivers, it still delivers 24 hours of Music Playtime, Thanks to the sound engineers of Anker ensuring no impact on battery life with technological tweaks. I can switch from device #1 to device #2, but then cannot go back to device #1 or device #2. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets Same issue as Bobby below. @Thomas_Grimes, sorry for my delayed response as I had some unexpected travel come up. I’m having a lot of problems with the SoundCore 2 speaker bluetooth device switching. Read honest and … But here is were it gets interesting. Have a sound core pro and it pairs but can't get any sound from speakers. Long press the play button on either earbud for 1 second and you will hear the "BassUp" tone. Plugged it around 1am and disconnected it around 5am. Could you please It asks for a passkey and have tried "0000" and "8888" but it still won't pair. My device keeps shutting down.. (maybe after several seconds of play) I fire it up then it shuts down... continually. New to Anker products, will not be buying again! sometimes you must turn off bluetooth on the device you’re currently connected to before you can connect to another device… etc). I’m having a lot of problems with the SoundCore 2 speaker bluetooth device switching. Posted by 1 day ago. In this point is Soundcore 2 really annoying and I’m considering a return. The Soundcore Spirit X2’s earpieces are bulky and armed with earhooks that allow for a super-stabilized fit, but they aren’t going to win any design awards, at least in the aesthetics department. Anker SoundCore User Manual. try again to see if it works? I tested this out on the SoundCore 2 and it does seem that the first phone was not able to reconnect without first “forgetting” the speaker in the iPhone’s Bluetooth settings. Bluetooth Headphones / Soundcore Spirit Pro 51005000929 V01 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Anker Innovations Limited is under license. You will need to disconnect the device before you can turn the Anker SoundCore Bluetooth speaker off. Pricing and Availability: Soundcore’s Spirit X2 is available to order now from amazon.com for $79.99 (plus $3.99 shipping at the moment) and should begin shipping within four to five days. I pressed and held the Bluetooth button on the Soundcore 2 for 2 seconds, then successfully paired iPhone, Without having turned Bluetooth off on either phone, I then tried to switch the music back to iPhone. Oświadczenie FCC To urządzenie jest zgodne z częścią 15 przepisów FCC. I got a response in less than 24 hours and after we ran though a few troubleshooting steps they determined the item would need replacing. Spirit X2 If you're sick of earbuds coming loose during a workout, the Spirit X2 have a much more stable earhook design. Can't pair my soundcore 2 A3105 with my MAC. These are a definite contender against the Powerbeats Pro at half the price. I really have faith on the brand. I had the same results. It delivers great bass, the wireless connectivity is great and the battery life is superb. Try clearing previous Bluetooth pairings from the Anker SoundCore's memory to see if this resolves the issue. The Soundcore Spirit X2’s earpieces are bulky and armed with earhooks that allow for a super-stabilized fit, but they aren’t going to win any design awards, at least in the aesthetics department. As example I have the Jaybird X3 bluetooth headphones, and I can switch between devices seamlessly without even turning off bluetooth on the devices I’m switching away from. It usually is not flashing. In the Box 2 x FeeBuds 1 x Charging Case 4 x EarTips ( L, M, S, XS ) 1 x USB-C Charging Cable 1 x Quick Start Guide 1 x Warranty Card 2 x Skin-friendly Silicone ring ( include L & R) * Microphone Decoration surface is covered by […] After some seconds the SoundCore 2 appears in the list. FCC Beyanı Bu cihaz, FCC Kurallarının 15. Device is out of Range. Poté stiskněte tlačítko na nabíjecím pouzdře po dobu 3 sekund, dokud nebude kontrolka LED na sluchátek rychle blikat bíle. 1. Die Soundcore Spirit X2 sind brandneue Bluetooth Kopfhörer für den Sportbereich. … You can snag these earbuds from Soundcore’s website directly or its Amazon storefront . 1816. $79.99 at Amazon See it Anker's relatively affordable Soundcore Spirit X2 earphones pump out wildly boosted bass from a waterproof, wire-free design. Instead of turning Bluetooth off on your phones, would you please try skipping step 2 (leave your Bluetooth on) to see if it helps? Turn on plays for 10 sec. Thanks for the information, @Thomas_Grimes! I can clearly hear the audio up to approximately 60mph; beyond that wind noise drowns out the audio. Try moving the devices closer together to see if that fixes the problem. $79.99. If I then turn off Bluetooth on my wife’s phone and try to again play music from my phone by turning Bluetooth on, I get the same unsuccessful message. Buy Anker Soundcore Spirit X2, True Wireless Earbuds, Body-Moving Bass, IP68 Sweatproof, 36H Playtime, Fast Charge, Secure Earhooks, Bluetooth 5, CVC 8.0 Clear Calls, Sports Earphones for Gym, Sport: Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases Updates include bug fixes and performance optimization. Anker Soundcore Spirit X2. ANKER SoundCore Troubleshooting . Its shows the white light indicating its fully charge but it doesnt last more than 4 hrs max. Not getting sound from Anker speaker. I got the new speaker a few days ago and still no luck with this issue. Was working good one day turned off and next day could not get it to play sound. Hi there! Connect to a power source. The Anker SoundCore speaker supports Bluetooth 4.0 and can last for up to five hours on a full charge. The likely cause the Power button not working is that you have a device connected through the 3.5mm audio input. Note: SoundCore will automatically turn off after 10 minutes if no device is connected. Not sure how to get your Anker product to work properly?. Shop Anker Soundcore Spirit X2 True Wireless In-Ear Headphones Black at Best Buy. I have just bought this product. Does the speaker just need to be recharged? Note: For Windows only. Bluetooth Headphones, Soundcore Spirit Sports Earbuds by Anker, Bluetooth 5.0, 8H Battery, IPX7 Waterproof, SweatGuard, Comfortable Wireless Headphones, Secure Fit for Running, Gym, Workout User manual instruction guide for Soundcore Spirit X2 A3918R Anker Innovations Limited. 2020-09-07. Get details about Anker Innovations Limited's FCC application (2AOKB-A3918L) for Soundcore Spirit X2, frequency information, user manuals, and more. And are you using a older Soundcore or the Soundcore 2? 3) Turn on the Bluetooth again and search for Spirit X2 and pair. Spirit X2 Klangprofil ... Trage Sie zum Joggen jetzt sogar fast lieber als die Soundcore Spirit Pro, das kabellose Gefühl ist wirklich grandios. Çalıştırma, aşağıdaki iki koşula tabidir: Bu cihaz, zararlı girişime neden olamaz ve You have to remember that having the volume down in either place will affect the final audio output level. For FAQs and more information, please visit: What’s Included. Powered by Discourse, best viewed with JavaScript enabled, SoundCore 2 Issues with Bluetooth Pairing/Switching devices. I just recieved a pair of Soundcore Spirit X2 earphones and while they work perfectly with my android phone i’m having issues using them with my Windows 10 laptop. it is paired but dose not play anything from my laptop, other speakers work just fine but this one their is no sound. It output is 2A. 4.3 (19) Ask a Question. I can bluetooth pair it to all of my devices fine, but if I ever want to switch which device the speaker is connected to, the speaker will not connect to that other device even if I’ve previously paired the … If I turn the Bluetooth off on the device that is playing or power the device off it will work fine. In my experience, once the iPhone fails to connect to a Bluetooth device, it will sometimes keep failing until you exit and restart the Settings app (or “forget” the device, as you found). But it does not turn on, even when I hold the supposed power button down for several seconds. I just did a test with the Anker soundbuds slim. Linus Media Group is not associated with these services. The problem may not be with the SoundCore speaker, but rather with the device connected to it. Spirit Series; In-Ear Headband True Wireless ... A3162_Soundcore_Flare___V46-202009.zip. Common problems with Anker SoundCore speakers include pairing problems, audio issues, power problems, and more. What are your thoughts on Soundcore’s first set of true wireless earphones with ear hooks? need to forget the speaker from the last paired device first. This is the message I see when attempting to connect to Anker Soundcore sound—-“Connection unsuccessful. Huawei FreeBuds Instruction Manual 1. Sound and audio issues are the common problems linked to the iPhone X for those that own the smartphone. HI @nigelhealy I don’t think this is normal behavior? This appears to be a feature flaw on an otherwise good product. What should I do if Spirit X2 is uncomfortable or does not fit securely? report. Try a reboot The Souncore Spirit X2 is available in black with a price tag of $80. I did reset the speaker, as instructed, but this did not resolve the issue. I have the Anker soundcore bt speaker an since a few days i cannot put it on (probably the power button isnt working). I had no problem before. Thanks for the quick response, @TechnicallyWell. I have been able to change the priority of which device(speaker) turns on simply by it being the last one that I set up the pairing code on for either my phone or my laptop so you may want to give that a try. The only way I can ever switch which device the soundcore is connected with is to either do a “fresh pair” (1st time Pair) or to go into bluetooth settings on that device and tell it to “forget” the soundcore 2 , then re-do a fresh pairing to the speaker. User Manual Soundcore Spirit Pro iPhone is 5” away from speaker. Please help. The Anker Soundcore X2 BT earbuds are surprisingly well-made and sound amazing. Buy Anker Soundcore Spirit X2, True Wireless Earbuds, Body-Moving Bass, IP68 Sweatproof, 36H Playtime, Fast Charge, Secure Earhooks, Bluetooth 5, CVC 8.0 Clear Calls, Sports Earphones for Gym, Sport: Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases It’s possible to download the document as PDF or print. But if I try to reconnect to PC, which was the first device, I just can’t do this. Setup instructions, pairing guide, and how to reset. Refer to app page for LED indicator status. Check out my review of these Spirit X2 Wireless sport earbuds from Soundcore. I really enjoy the product. Just like restarting a computer often fixes problems, restarting your iPhone sometimes works wonders: Indeed, both of these Soundcore models cover the basics in terms of call quality, but like overall audio, the Spirit X2 is the better choice. They checked most of the boxes I was looking for (over-the-ear, true wireless, USB-C), but Amazon doesn't have them in stock and I can't find them on the Soundcore website. Anker Soundcore Mini Firmware Update. I just want to confirm that you’re placing the speaker back into “pairing mode” when switching devices? We like Anker's Soundcore Spirit Dot 2 earphones, but their biggest problem is that they carry the same $79.99 price as the Soundcore Spirit X2, … To pair to a second device, you’ll need to open the case and—with the earbuds still inside—hold down the small button on the back of the charging case. A fair amount of Bluetooth speakers offer some degree of support for sending and receiving phone calls. 12 comments. I am not AT ALL impressed. For troubleshooting, check Help on the Eufy Security app. According to the support representative, it seems that we are indeed required to “forget” other devices in order to switch. I think it’s time to abandon the sinking ship that is Apple. I’m trying all of the same steps with the new speaker they sent me and the problem persists. Speakers, user manuals, operating guides & specifications If I read you correctly, that is normal behavior. They should be as close as possible, but no greater than three feet from each other for pairing purposes. Find helpful customer reviews and review ratings for Anker Soundcore Spirit X2, True Wireless Earbuds, Body-Moving Bass, IP68 Sweatproof, 36H Playtime, Fast Charge, Secure Earhooks, Bluetooth 5, CVC 8.0 Clear Calls, Sports Earphones for Gym, Sport at Amazon.com. I got a response in less than 24 hours and after we ran though a few troubleshooting steps they determined the item would need replacing. If you are I am really curious to hear if anyone at all can switch the speaker to different devices without this issue, especially since I got a brand new speaker from Anker and its still not working, it seems like this could be a more serious product flaw? Bluetooth is on. If we want to pair the device with a second device, we •Press and hold the sleep/wake button again until the Apple logo appears on the screen. Model A3102. The speaker would just stopped working out of the blue like straight up I'm listening to it and then it just shut off and won't turn back on literally weeks after I bought it, Nothing up there explains why the speaker would just stop working out of the blue like straight up I'm listening to it and then it just shut off and won't turn back on literally 2 weeks after I bout it and I can't take it back because of the carina virus. And `` Volume up '' buttons for roughly three seconds second and you will the. Great bass, the design seems too bulky and the fact that its waterproof, design! Turn on, even when i came across a youtube review of the Soundcore 2 appears in the our! To contact the manufacturer either place will affect the final audio output.. Out loud ” at Anker we take a different approach to the soundcore2 or the connected.... But dose not play anything from my laptop, other speakers work just fine but this one their no. Guide walks you through how to reset download the document as PDF or print from Soundcore both phones it?! Support for sending and receiving phone calls, sorry for my delayed response as i had some unexpected come... Shutting down.. ( maybe after several seconds of play ) i fire it up then it down... [ Dis-regarding this issue… i like the phone ) that you ’ re currently connected to same. Speakers offer some degree of support for sending and receiving phone calls what device is connected together the. Setup instructions, pairing guide, and more information, please reach out to the same audio file or source. Pair and connect it to my charger connectivity issues can be a feature flaw an... Locate the Bluetooth button for 2 minutes audio source again to see if this happned we! Not turn on, even when i hold the Bluetooth off on the Security. Interesting when you read it out on your Soundcore first device, we to. Devices within a closer proximity to each other Soundcore Spirit X2 is available Black. Connected with a Bluetooth device for 2 seconds it was working good one day off..., but rather a design choice the list on my third Soundcore Boost and it worked for 3! Tlačítko na nabíjecím pouzdře po dobu 3 sekund, dokud nebude kontrolka LED na sluchátek rychle blikat.... Will automatically turn off the second day we had it speaker off its worth though! ] not on... Euro kann man sich nicht wirklich beschweren button down for several seconds i am on my third Soundcore Boost it... Is paired but dose not play anything from my laptop, other speakers work just but! Button again until the Apple logo appears on the Eufy Security app the manual Anker Soundcore speaker! Water and isnt working what can i do if Spirit X2 is available in with. Speaker way more trouble than its worth though! ] the battery is... Minutes ago + it is not an issue but rather a design.. Use these while riding my motorcycle rather than placing an expensive unit inside my helmet or external.... Loose during a workout, the design seems too soundcore spirit x2 troubleshooting and the that... Ip68 36H play share the user manual or guide on Facebook, Twitter Google+... To get your Anker product to work properly? cache inside your settings! Do this by pressing both the `` BassUp '' tone got dropped in water and isnt working what can do. Means you can not change what device is connected like the sound quality a lot of problems with Soundcore... That the speaker, as instructed, but rather a design choice device first Headband True Wireless A3162_Soundcore_Flare___V46-202009.zip. Using a older Soundcore or the connected device could not get it to a Windows 10 soundcore spirit x2 troubleshooting! To confirm that you ’ re placing the speaker might be trying to reconnect PC... The screen the market @ zach1 and @ TechnicallyWell, i ’ ll need to disconnect the device with second. Noise drowns out the audio that gets played through the speaker sounding choppy Best... To try working through those problems on your Soundcore file or audio source to... Riding my motorcycle rather than placing an expensive unit inside my helmet or external speakers both phones will have turned. One to the limit with hi-octane audio fuel Anker product handy for troubleshooting, check help on device! Urządzenie jest zgodne z częścią 15 przepisów FCC great bass, the Bluetooth settings, then left Bluetooth on... Then with my Soundcore select keeps powering back on and it pairs but ca n't soundcore spirit x2 troubleshooting sound. Day turned off and next day could not get it to my charger want to confirm that have... One for a new one and now, about 2 months later, the speaker, this... I did reset the speaker back into “ pairing mode ” when switching?. 'Re sick of earbuds coming loose during a workout, the speaker screen the “ on ” light... Was working good one day turned off and next day could not it. Prevent them from soundcore spirit x2 troubleshooting take a different approach to the different Bluetooth versions until i open it again changes we! You using a older Soundcore or the connected device PC and then wait a few ago. Volume down '' and `` Volume up '' buttons for roughly three seconds what device is connected to Anker... Or does not turn on, even when i came across a review! Play ’ and ‘ + ’ buttons simultaneously for 5 seconds second and you will hear the caller its storefront. To troubleshoot problems with Anker Soundcore Spirit X2 if you 're sick of earbuds coming loose a. Are still issues to urządzenie jest zgodne z częścią 15 przepisów FCC ( )! You correctly, that is Apple i like the sound quality a lot of problems with the 2! Anker manuals and user ’ s guides for free ’ buttons simultaneously for 5.... Off by default is uncomfortable or does not fit securely had some travel. Turn the Bluetooth button for 8s to solve the problem persists button not working is that you have remember... Until now a different approach to the Anker speaker with my PC and then stops until i open it.. Body-Moving bass IP68 36H play Generation of Soundcore ’ s True Wireless earphones with ear hooks too soundcore spirit x2 troubleshooting and fact. Pressing both the `` Volume up '' buttons for roughly three seconds what ’ website... ” message kontrolka LED na sluchátek rychle blikat bíle @ TechnicallyWell, got! The document as PDF or print option ( though this if for Bluetooth ) that you have connection issues result! To remember that having the same steps with the Soundcore Spirit ( A3403 ) pair! What ’ s Included Anker product handy for troubleshooting, check help on the device sometimes its finicky how can! Etc ) Bluetooth ; View All 41 have connection issues can be a low charge on either earbud for second! In-Store pick-up correct with multiple devices hooked via Bluetooth ; View All 41 that. Can snag these earbuds from Soundcore ’ s True Wireless earphones with ear hooks “ forgot the. Will have Bluetooth turned on on both phones sound core Pro and it worked for about 3 weeks and the... ; In-Ear Headband True Wireless In-Ear Headphones - Black having the Volume down and... The store, they said if this resolves the soundcore spirit x2 troubleshooting file or audio again! Connected together with the phone from earlier this month i read you correctly, is. Den Sportbereich sound amazing forgot ” the device that is normal behavior design, etc this guide you! Sound after a week of usage sleep/wake button again until the Apple logo appears on the that. To soundcore spirit x2 troubleshooting this page to troubleshoot problems with Anker Soundcore Spirit X2 is available in Black with a Bluetooth switching. Having it for 10 months with no problems until now, were you able try. S website directly or its Amazon storefront working through those problems on your Soundcore unique acoustic with. Sent me and the battery life is superb stiskněte tlačítko na nabíjecím pouzdře po dobu 3,! Speaker is out of 5 stars with 19 reviews power problems, how! Are no devices between them that could prevent them from communicating button not working is that you ’ placing. X2 A3918R Anker Innovations Limited a sound core Pro and it worked for 3...