We are seeking a dedicated Customer Service Representative. Desktop Support Technician salaries ($41k) ... 17 Change Healthcare Healthcare representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Healthcare representative … 3918 Healthcare Customer Service Representative jobs and careers on totaljobs. Description. Capacity to navigate stressful situations with ease. In reality, this is the section that determines how many candidates apply. See salaries, compare reviews, easily apply, and get hired. Health Care Customer Service Representatives typically work in call centers owned by or affiliated with health insurance providers. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … Job Description Insurance Agent/Healthcare Customer Service Representative/Call Center BCforward is seeking a highly motivated and experienced Insurance Agent/Healthcare Customer Service Representative/Call Center at Conway, AR 72034 Our company is looking for a Healthcare Customer Service Representative to join our team. How to write a Customer Service Representative job description Your job description is the first touchpoint between your company and your new hire. Ensuring that your workspace remains tidy, and that you are equipped with all relevant tools and resources. Healthcare Customer Service Representative Teletech Oct 2011 to Current. Ability to calm irate, anxious, or grieving customers. / near Robinsons Tera & Exxa Tower) Schedule: Night shift. To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. Call Center Customer Service Representative Job Description, Customer Service Representative Job Description, Health Care Customer Service Representative Interview Questions, Call Center Customer Service Representative Interview Questions, 7 Customer Service Interview Questions You Need to Ask. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. Work with us as a: Medical Customer Service Representative. The qualifications and skills section is often the shortest, which means many only consider it as an afterthought. Guide the recruiter to the conclusion that you are the best candidate for the healthcare customer service job. Join the Rotech Healthcare Inc. It’s actually very simple. Answering telephonic and e-mail inquiries in a timely manner. Posted: (1 days ago) Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Health Insurance Customer Service Job Description. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. Modify this customer service job description with the key duties and responsibilities for your CSR role. Healthcare Customer Service Representative Job description Would you ... and talented Healthcare Customer Service Representatives to make a long-term home in our organization. Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting. Handle inbound calls from customers with inquiries and questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers' health and financial well-being. Customer Service Representative Healthcare jobs now available. Love your job. In this role, you will be responsible for answering phone calls from current, past, and prospective customers. Computer literate with an above-average typing speed. We are hiring a Customer Service Representative to manage customer queries and complaints. Calculated quotes and educated potential clients on insurance options. Apply to Customer Service Representative and more! Assures accurate data entry and completion of preference data in the medical management system. Customer Service Representative I salaries ($27k) Desktop Support Technician jobs. Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager. Strong decision making and analytical abilities; Ability to identify customer needs and clearly articulate products and services; Knowledge of medical terminology is a huge plus; Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime; Ability to pass all skill assessments including demonstrated experience with Microsoft applications; Fluent in verbal, written, and communication skills in either Korean, Mandarin, or Cantonese; Ability to pass a background check and drug screen; Stable work history with call center experience; Strong detail orientation and excellent communication/listening skills; Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens; Proficiency in using Microsoft word, Excel and an electronic medical record system is preferred; 1+ year(s) of experience in a customer service environment required; Experience in a healthcare role with a heavy emphasis over the phone preferred. In addition to being well-versed in an insurance company's policies and procedures, you will likely be required to make judgment calls on a variety of different issues. Superb verbal and written communication skills. Working in a customer service position with an insurance company can present unique challenges. A safety representative assists in the development and implementation of the given facility’s health and safety programs relating to wellness, ergonomics, industrial hygiene, etc. Search 46 Healthcare Customer Service Representative jobs now available on Indeed.com, the world's largest job site. There is another section in your customer care representative job description that you may be neglecting. Healthcare Customer Service Representative tasks and skills. Customer Service Representative job description. This way, you can position yourself in … You should also advise current and prospective members about the most suitable plans based on their needs. Customer Service Representative Job Description Template. Nature of Business: Healthcare/ Medical Records Retrieval. New healthcare customer service representative careers are added daily on SimplyHired.com. Medical customer service representatives are literally the voice of a brand, and foster strong relationship between the organization they represent and their customers. United Healthcare Customer Service Representative Convergys - Laredo, Texas 02/2017 - Current. In this role you will be responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement. A: A medical customer service representative performs informational and service-related duties on behalf of a medical provider or health care company, typically at a call center or office. Full-time, temporary, and part-time jobs. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. Customer Care Representative Job Specifications. Customer Service Representative Job Description. Talent Network today to stay up-to-date on our current openings for Customer Service Representative jobs as they become available! We’ll get you noticed. New Healthcare customer service representative Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers 4,343 Healthcare Customer Service Representative jobs available on Indeed.com. Requirements to hire or to get hired as a Healthcare Customer Service Representative. 8 Change Healthcare Customer service representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Customer service representative employees. Health Care Customer Service Representative Job Description Template Our company is looking for a skilled healthcare customer service representative to join our growing staff. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Available to work shifts, which may include work during evenings, weekends, and public holidays. Job Description We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TeleTech in … Thorough, with excellent listening skills. Healthcare Representative Jobs description A safety representative serves as a consultant in coordinating safety and health programs. Job email alerts. Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Granting pre-authorizations for medical treatment, if covered. The low-stress way to find your next healthcare customer service representative job opportunity is on SimplyHired. How much does a Healthcare Customer Service Representative make in the United States? Collect Premiums. In this important role, you will work with patients and their families to explain … Job Description At SYKESHome, we help people one caring interaction at a time - that includes you! Position: Customer Care Representative. Completely free trial, no credit card required. We're hiring Customer Service Representatives in support of clients serving customers in the medical field. They are the key public-facing part of a company, although more often than not, interaction is by phone, email, or live chat, rather than in person, and they frequently work for a business process outsourcing firm rather than directly for the company itself. Customer Service Representative, Customer Solutions Specialist, Customer Support Representative and more on Indeed.com Greeting customers in a friendly, professional manner using the suggested script. An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development. Customer Service Representative. Health Care Customer Service Representatives supply individuals with details about the extent of their health insurance coverage. Start … Search and apply for the latest Healthcare customer service representative jobs in Jackson, MS. Rotech Healthcare Inc. is always seeking outstanding people to join our Customer Service Representative team. What Does a Medical Customer Service Representative Do? Company: iFive (Start-up/captive company) Location: Zeta Tower, Bridgetowne C5 Libis Quezon City (across I.P.I. Verified employers. Mommy Jobs Online (www.mommyjobsonline.com) is seeking customer service representatives to conduct outreach phone calls to Veterans to enroll them into the Healthcare Program and document care preferences. Free, fast and easy way find a job of 1.402.000+ postings in Jackson, MS and other big cities in USA. Post a Health Care Customer Service Representative job to 100 job boards with one submission. Furnishing members and health care practitioners with details regarding members' benefits. Get hired. New Customer service representative for healthcare account Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers Medical Customer Service Representative Job Description, Duties, and Responsibilities. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Advising members of outstanding co-payments. Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Provide assistance to members and/or providers regarding website registration and navigation; Process written customer correspondence and provide the appropriate level of timely follow up; Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application; Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner; May coordinate member transportation and make referrals to other departments as appropriate; Maintain performance and quality standards based on established call center metrics including turn-around times; Ability to accept and embrace changes within the current business environment; Professionally handle a high volume of incoming calls; Maintain a balance between company policy and client benefit in decision making; Resolve customer issues via one call resolution guidelines and/or escalated process; Responsible for call disposition or compiling and generating reports as required; Ability to utilize and navigate multiple systems simultaneously; Be dependable and meet all attendance requirements; Meet or exceed company and client performance metrics; Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers. A customer service representative spends their days answering consumer questions, resolving complaints, and taking orders. 2,855 healthcare customer service representative jobs available. Examples of Healthcare Customer Service Representative job descriptions from real companies. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Providing extant and prospective members with the details of network providers. Health Care Customer Service Representative Job Description. Find and apply today for the latest Healthcare Customer Service Representative jobs. As a durable medical equipment (DME) customer service representative, you will enter new referrals and update all existing patient information which includes demographics, insurance, and benefit information. Deferring queries to your line manager if you are unable to answer them. 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