Track all site visits and keep detailed information of site conditions for use in the design of the engineering solutions, The Engineer/Estimator will act as liaison between and meet with sales, project management and operations when project is turned over for installation. Conducted designed and tested Quality Assurance evalutions on devices and services for pre-sale consultations. Verifies network installations meet production acceptance standards, Provides expert level Tier 3 telecom network services for the most complex issues elevated from the Support Center and Technical Services groups. Record changes, configurations, incidents, problems and processes, Mentor less experienced IT Infrastructure Engineers. This telecom field engineer resume provides a concise overview of preparing a standard resume. The Engineer/Estimator will work with vendors to obtain best solution, most competitive price and proper lead-time on materials, The Engineer/Estimator will provide floor plan takeoffs and project application per Company’s recommended solutions book and technical support personnel, The Engineer/Estimator will ensure that all engineering work meets the customer and Company quality and safety level at all times, The Engineer/Estimator will attend training and review sessions on technical requirements according to the Company’s training guidelines, The Engineer/Estimator will meet bid schedules and deadlines, working within and have the ability to meet a very strict timeframe, The Engineer/Estimator will attend and complete job turnover meetings as required to cover all details and expectations of project as they were designed, The Engineer/Estimator will complete other responsibilities as assigned, Associate’s Degree or Bachelor’s Degree preferred, Minimum of one (1) year of experience in customer interface, such as liaison between the customer and the company, Structured Cabling industry experience preferred but not required, Must be proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project), Must meet company minimum driving standards, Must have the proven ability to design, engineer, estimate and develop a written and graphic representation of the company’s proposed solutions utilizing the software resources provided by the company, Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s), Works in the design and administration of two way radio and backbone network systems, including microwave, fiber optics, leased circuits, packet radio, spread spectrum and other carrier and wireless technologies, Works engineers with design drawings, documentation, implementation, maintenance, and field support for telecommunication networks, Prepares and maintains accurate documents and records for voice, data, and backbone systems. Summary: Competent Telecom Engineer  with 14 years professional experience  in telecom industry and have a strong ability to men... Related: Engineering,Telecommunications Engineers. Dedicated to helping job seekers find work during the pandemic. Tracks work tickets and completes work within stated SLA's Provides monthly reporting on ticket status, completion rates, etc, Knowledge and application of program management skills, Knowledge of engineering concepts and skills and their application in the area of engineering specialty, Coordinates installation of circuits from third party vendors, extension to telephony equipment and works to accept circuits from third party vendors, Experienced in Computer Telephony Integration (CTI) and knowledge of Avaya /Nuance product suite for IVRs will be an advantage, Good analytical, interpersonal skills and able to work with minimum supervision, Degree in computer related disciplines or equivalent experience, 5+ years experience in a technical support position in a client/PBX environment, Familiarity with Avaya telephony systems including vector scripting, Highly analytical; ability to research questions and review facts to make accurate decisions, Ability and willingness to participate in on-call rotation to monitor systems for expected performance and respond to errors and emergency problems, Set-up, configure and test Cisco Unified Communication solutions. Design and participate in Disaster Recovery exercises, Assist with resolution of all issues. Summary of Qualifications: No need to think about design details. The role of a telecom project manager is dependent upon the project at hand. Inventive Telecom Field Engineer who utilizes intelligence ingenuity and experience to consistently solve complex telecom engineering problems. Assist in Cisco UCCE architecture, troubleshooting, features, tools, and deployment models, Assist in Cisco UCCE architecture, troubleshooting, features, tools, and deployments models. Home: 000-000-0000 | Cell: 000-000-0000. email@example.com Participate in on-call afterhours support rotations. Excellent written and oral communications, interpersonal, analytical, abstract reasoning and organizational skills. This work may require additional agreements and funding to engage other resources for input, Participate in meetings with business managers and users to assess current systems, determine telecommunication needs, explain the costs and benefits of available options, prepare preliminary design proposals systems to meet facility needs, and coordinate installation with vendors, Draft processes, procedures and technical standards documentation governing telecom for in scope THC ambulatory IT groups, Train end users in the use of implemented telecommunication systems, Any project related work associated with the above scope may require additional funding in order to engage incremental resources, 7+ years of experience supporting Cisco VOIP, Experience on Cisco, Avaya & Polycom handsets, Routing and switching knowledge. Assists with provisioning and troubleshooting of cellular phones and cards, Negotiates telecom strategies, costs, and schedules with all levels of IS management to meet agreed upon requirements, deadlines, and goals, Regularly interacts with user community, vendors, specialists and developers in order to understand business needs and requirements related to the design of new networking technologies, Evaluates new product offerings makes recommendations to senior level staff and management, Contributes to the analysis, solution, and documentation of network issues and problems. Instill safety best practices into all job functions, Solve technical problems of complex scope, assess situations and apply solutions to telecommunicationssystem needs with limited feedback from other engineers or supervisor. Present the most important skills in your resume, there's a list of typical telecom engineer skills: Strong problem solving skills. Obihai analog adapters), Working with Telecom providers in EMEA, APAC, and other regions, Intermediate knowledge of network systems design principles and standards, Intermediate knowledge of packet capture and analysis, Experience working in a large enterprise environment (1000+ endpoints), Performs daily MAC’s (moves/adds/changes) and designs, installs, and implements new telecommunications systems/networks and solutions with direction from senior level staff. Alternatively, he/she should have an Associate’s degree in Engineering Technology from an accredited college and 4 years of relevant work experience is acceptable in lieu of a Bachelor’s Degree. This resume has been drafted for teaching applicants on the ideal way of generating a resume that results an interview call. Telecom Engineers oversee the design and maintenance of telephone and broadband communication networks. Responsible for providing on-site technical service and support for customers and installers. This resume is a sample for the post of Telecom Engineer. Specialize in Subject Matter Expert services central office engineering and BTS/MW engineering. Provide on-call support, including off-hours and Maintenance Windows, as needed, Act as a mentor to junior level telecom and other team members, Ensure that Telecom projects and tasks are completed in a timely manner, and ensure that project/task status is properly communicated to clients, Maintain advanced industry knowledge of supported systems, Minimum 5+ year experience in the following platforms, Knowledge in DS3, SIP, H.323, VOIP required, Experience with network management and security solutions, Knowledge in wireless network and security, Strong organizational and interpersonal skills with the ability to multi-task, Strong analytical and troubleshooting ability with strong detail orientation, Ability to work efficiently and productively with minimal direction or guidance, Great attitude and highly motivated to succeed, Additional Experience for the following is a plus, Responsible for installing, configuring, documenting, and providing ongoing operations support for secure voice communications services, Lead Planning, Designing and Implementing an Enterprise Voice Solution (VoIP), Unified Communications and Video, Handle current secure communications devices (SVTCs), VoIP phones and other devices (STEs, QSECs, etc.)) Knowledge of Network topology (layer 1&2), QoS, routing, switching and converged integrated systems, Optional Desired Skills: Background on Operating Systems, VMware, application databases and server patching, Bachelor’s Degree or equivalent UC technical work experience, 3+ years’ experience in VoIP initiatives and configuring/optimizing all VoIP/IP/UC systems and services, Technical certifications from Global Knowledge, Avaya or equivalent (Telephone system installation and administration, contact center and voicemail), Proficient in MS Office (Outlook, Word, Excel, Visio, etc. Support may include detailed data analysis of logs both in file systems and relational databases, Create and maintain detailed project plans, scope of work, and technical documentation in regards to enterprise systems and applications, Provides research, assessment, and implementation of new technologies, hardware, and software to advance the applications and services rendered by the organization. May serve as the project manager of project of limited or smaller scope, Works with customer divisions and departments to obtain services and project requirements to achieve customer needs. Telecom Engineer Resume Samples and examples of curated bullet points for your resume to help you get an interview. Inventory and availability, metrics/KPI identification, and problem knowledge base management. Meets specific technicalrequirements gained through a minimum of 8 years cumulative experience in engineering, planning and/or operations, Current and active California PE license and/or recognized industry credentials and or certificationsdesired, Demonstrate knowledge and abilities required for the Associate and Journey level Engineer and also, Demonstrate ability to handle multiple large scale, large budget complex projects without supervision, Demonstrate good presentationskills including knowledge transfer presentations, Ability to serve as the leader for guiding the project team, Complete assignments of broad scope and complexity, Ability to integrate information from a variety of sources, Develop innovative solutions to resolve challenging technical issues and help on operational issues as needed for PG&E’s telecommunications infrastructure, Manage highly complex projects and perform engineeringanalyses including comparative studies of various alternatives. Determines methods and procedures on new assignments with guidance, Decisions often impact the team in which they reside, Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture, It is currently our objective to assign our people to work near where they live. Estimate project risks and cost savings, Identify and document requirements and procedures based on corporate strategy, operational necessity, future priorities, expansions, acquisitions, reorganizations, etc, Architect enterprise solutions. ... Bachelor’s degree in IT-related field, recognized equivalent in work experience or a combination of work experience and education ... Telecom Engineer Resume Sample. Provided installation guidance and training for customer-based products that required additional steps to be taken by the purchaser. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed, Experienced Telecom support engineer providing support services including provisioning, environment management and maintenance, and operational support services for Red and Avaya Blue voice technologies, Expert troubleshooting skills with of CS1000 PBX and associated system elements, Expert troubleshooting skills with CS1000, Sig Servers, Network Routing Server and Sip Proxy Server, Expert troubleshooting skills with VoIP QoS (Quality of Service) issues, Expert troubleshooting skills with all versions of CallPilot voicemail and Application Builder issues, 10 years of experience providing troubleshooting and repairs with complex, distributed voice networks, 10 years of experience with the configuration and optimization of telecommunications equipment, call flow routing and program vectoring, 5 years of experience with Nortel Call Center, Minimum of 3 years in a lead/SME capacity, Knowledge of Copper and Fiber Cable Standards, In depth understanding of VOIP protocols and network integrations including IP and SIP trunking, In depth understanding of Avaya Communications Manager, CS1k, CMS, Messaging, System/Session mgr, CCE, Verint , and other enterprise telephony applications, In depth understanding of telecommunications protocols including ISDN, Analog, Digital, VoIP, SIP, H323, TCP/IP, IP codecs, Experience designing and maintaining complex ACDs, Vectors, VDNs, and call routing, Plan, design, implement and support complex Telecom solutions, Develop and maintain relationships with internal and external IT partners, Demonstrated leadership in professional setting; either military or civilian, Demonstrated teamwork and collaboration in a professional setting; either military or civilian, Serves as a technical lead in the development of the overall voice strategy, design, upgrade, deployment, retirement and troubleshooting of components that make up the client telephony infrastructure, including assessing new technologies and recommending additions and/or developments for the telephony infrastructure, Develops, implements and maintains policies, procedures, and documentation regarding administration of the telecommunications network and equipment, end-user instructions, and failover and disaster recovery for individual components and the overall network, Maintains inventory of telephone sets, servers and other system equipment. Your CV should not be a dry read, so strive to make it both interesting and informative. Other duties as defined by management, Application or administration in the following products a plus, Noble Predictive Dialer, RightFax, Nice Call recording, Nice Work force management, Nice RTM, Occasionally up to 20% for special projects, This position may be filled at a level I, II or Senior depending on candidate experience. Telecommunications Field Engineer jobs. Breaking down the facts, the term “telecommunication” refers to transmission of information and signals. Work closely with team members to develop and maintain project plans and monitor adherence to project schedules and budgets, Engineer or configure prototypes to validate performance capability and capacity projections. Sam Johnson Harrisburg, PA 11111 E: samjohnson@anymail.com P: 555-893-0987 Professional Summary Highly skilled telecommunication engineer with over 10 years’ experience. Working experience is preferable, Working experience with Asterisk 13, FreeSWITH, Kamailio, Experience of technical documentation creation, Serve as a consultant to other business units for solving networking and communications needs, Serve as project manager on major projects and system upgrades, Create and keep current project and system documentation, Write equipment specifications and purchase related equipment, Design and test new telecommunications or network systems as required by the company, Make budget recommendations for construction projects and future system requirements, Analyze system problems and implement solutions, Write scopes and specifications for service and equipment contracts for projects, Lead planning used for managing technology change and system growth, and make recommendations for approval by senior management, Perform additional related responsibilities as requested or assigned, Drive incident, issue and outage management, investigation and restoration, Monitor systems and trends and prevent occurrence of incidents, problems and errors and improve overall performance, Schedule, track and facilitate acceptance of changes to the production environments by using the applicable Configuration Management, Change Management and Production Service Readiness processes, Operate IT production services according to management protocols and Service Level Agreements (SLAs), Support/lead the infrastructure Service Management lifecycle, ensuring client satisfaction and management of risk to services, Provide operational support, ensuring production systems and devices are online and available, Manage or support the team organization and delivery of 7x24x365 coverage, Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems, Understands the strategic direction set by senior management as it relates to team goals, Uses considerable judgment to determine solution and seeks guidance on complex problems. Telecommunications Engineer Resume Examples Telecommunications Engineers create and install equipment needed for various transmissions, like phone, cellular, cable TV or Internet. Create an impressive Telecom Engineer Resume that shows the best of you! Telecom Field Engineer @ Mastech Security & Communications. Primary upward interaction is with direct supervisor, May interact with peers and/or management levels at a client and/or within Accenture. Maintained in-house and contractor traning pertaining to company products services practices and computer science. Telecom Field Engineer @ ATLAS Wireless Telecom Inc. Sort by: relevance - date. Leadership and Customers as needed, Bachelor’s Degree in Computing & Information Systems or equivalent IT programme, 3-5 years in IT working with telecommunications and firewall equipment, 2-3 years in building, supporting, managing campus network and, Working knowledge of CoBit and ITIL best practices, Working Knowledge in Voice, Data and Firewall Systems, Report Writing and Project Management Skills, Good knowledge of data communication and data security systems and concepts, Telecom technologies and Network Concepts (interfaces, standards, protocols), Networking technologies e.g. Coordinates client contacts and maintains working relationships at all levels throughout the project, Monitors and controls contractual commitments to assure that all work is performed in accordance with the specifications, drawings and terms of the subcontract, Ensures tasks are coordinated, schedules and budgets are maintained. Proofreading your Engineering resume is crucial. Provides weekly reports to leadership team, Specific knowledge and application of process design and redesign skills, Performs basic move, add, change, delete (MACD) functions. Works with data center tech to add and remove new T1s / E1s, Adds new VDNs and skills and ensures all updated across Avaya systems, Setups new vectors, service tables, vdn and system variables, Adds and changes system announcements and hold messages, Works on Voice portal and Experience Portal to maintain current applications and add new IVR apps as requested by the clients, Adds and removes phone extensions for admin and production users, Adds / removes voicemail Avaya Modular messaging, Works on Avaya Aura conferencing server , adds new conferences and maintains promptings and hold messages, Configures new CTI links for CVLAN and DLG and control access to AES server logins, Monitors AES server TSAPI and DMCC licenses and control licenses allocation on weblm server, Troubleshoots and identifies any issues on Avaya gear and gateways , Scripting tools, Maintains the Inbound and outbound Altitude scripting servers, gateways and outbound call classifiers, Meets with the Client account executive to setup new Line of business or make modification on existing LOB, Maintains carrier network managing tool to allocate inbound traffic, Minimum of 10 years direct experience with telecom, Minimum 5 years of work with Avaya switch technology and related components, Configure and troubleshoot cloud-based VOIP and on premise telecom systems, Research and evaluate the capabilities and costs of new and available technologies, and make recommendations regarding improvements, purchases and cost-saving measures. Consider in all cases the operational impacts, deployment, and implementation challenges associated with design implementation, Partner with the Deployment and Operations teams ensuring solutions accommodate and enable effective deployment and ongoing operations if the infrastructure, Strong analytical, negotiation, and organizational skills. and SIP Based Turrets (Trader Phones), Troubleshoot connectivity and performance issues that involve secure VTCs, phones, encryption devices, voice bridges/PBXs, scheduling and monitoring applications, and leased circuits, Customer Service Experience in answering technical queries about phone and video issues, Analyze system logs and identifying potential issues with Telecommunication, Introducing and integrating new Telecommunication Voice, Video and Unified Communications technologies into existing data center environments, Responsibility for physical and virtual security of the Telecommunication Systems, Interface and manage Telecommunication Vendor and Consulting Relationships during Voice and/or Video Project, Ensure the Telecommunication Network infrastructure is up and running by providing state of the Art Utilize Monitoring and Reporting tools for proactive management to minimize outages to phone systems, Communicate to IT Team and Business Partners regarding Voice and Video Technical Proposals, Solutions and/or Issues, Additional duties of this position will include new software revision/feature sets/patch evaluation and trade studies, periodic system refresh, technical briefings (internally as well as with customer representatives), system requirements development, creation and maintenance of system documentation and drawings (specifications, logical and physical architecture and interconnect diagrams, etc. 932 Telecom Field Engineer jobs available on Indeed.com. © 2020, Bold Limited. Also telecommunications testing equipment, tone generators, scopes, tone amplifiers, punch and various crimp tools, Ability to work with potentially hazardous tools and power equipment, safely and effectively, Effective verbal communication skills are required to work with all levels of staff. This document is an ideal reference for most Telecom positions.The resume uses a paragraph summer to outline their overall experience. Promptly escalate issues to appropriate vendors or team members as required, Produce regular performance and capacity summaries and status reports for senior management, (May) create, publish, and update related IT status communications and training documentation, Ensure appropriate communication between teams to identify and/or work on ongoing issues to a resolution, Maintain strong vendor relationships and oversight to ensure the success of outsourced services and implementations. is required, Technical knowledge of telecommunications, testing equipment, tone generators, scopes, tone amplifiers, punch tools and various crimp tools is required, Knowledge of electronic repair, troubleshooting techniques and test equipment, Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations, Excellent demonstrated skills in general telecommunications applications such as VOIP, PBX, voice mail, paging, modems, and wireless, etc. Telecommunication Engineering is derived from Electrical Engineering discipline and a leading emerging field in Engineering. Verify component/system performance through vendor demonstrations, best practice resources, or through onsite pilot configuration and testing, Document architectural designs, standards, requirements, dashboard metrics, configuration items and related dependencies for servers/systems, networks, monitors, storage and their integration relationships with applications and infrastructure. Extensive experience of XX years in planning, designing, commissioning and monitoring of complex telecommunication equipment and facilities and associated broadcasting equipment such as complex electronic switching systems, copper telephone facilities, video conferencing links and fiber optics Clear focus under pressure. The work ranges from basic circuit design to strategic mass developments. in 5 Simple Steps, Get Expert Writing Recommendations for Your Production Resume, 6 Do’s and Don’ts for Writing a Production Resume, Beat the ATS with These Utilized Mu Dynamics SmartBits and BreakingPoint Systems to perform telecom/network system tests. Performs analysis and capacity planning and assessments for enterprise systems and applications to meet corporate objectives, Provide second/third-level technical support for support telephony client/server environments, Demonstrate ability to perform complex problem resolution within telephony client/server environments, Demonstrate ability to understand business functions and IT systems that provide back-end applications and infrastructure to telephony applications, Participate in ongoing support and maintenance of existing systems and applications. Communicate issues and risks to the rest of the organization. Production Resume Skills, Production Resumes for Every Professional Level, Statistics and Facts About Production Jobs, Testing and troubleshooting new and existing systems. Performs after-hours maintenance as required. Should be good with DHCP, VLAN, QOS concepts, Must have excellent communication and documentation skills, 3+ years of operational/support experience in SIP/VoIP, Expert understanding of SIP and related VoIP protocols, Strong focus on operational process improvements, Experience troubleshooting carrier and various connectivity issues both IP and TDM, Excellent IP networking fundamentals and routing protocols, Excellent troubleshooting skills with a focus on root cause and prevention, Experience working with telecom carriers turning up and troubleshooting IP and or TDM circuits, Multi-vendor SIP Interop testing and troubleshooting, Experience with open-source VoIP systems like Asterix, Free-Switch, SipX, SER, etc, Experience designing, building and or maintaining QoS enabled LAN and WAN networks, Expertise in many of the following technologies and protocols: BGP, OSPF, SIP, RTP, IP, TCP, UDP, DNS, DHCP, T1/E1, Ethernet, firewalls, IT security best practices, Install, configure and maintain Cisco voice network, server equipment and operating systems, Lead efforts to diagnose and resolve complex system configuration, production and deployment problems, Maintain documentation for entire voice infrastructure configuration including circuits to equipment purchased, Perform equipment, software, and firmware updates as recommended by industry standards, Provide support, implementation and troubleshooting for call flow, routing with both traditional PRI’s as well as SIP, SRST, and 911 services, Researches and investigate new and current VoIP tools and platforms, Evaluate and implement new technologies and hosting solutions for data communications related to data, voice, and video, Cisco CCNP or equivalent Cisco Call Manager/Unity Connections/UCCX 10x-current experience, Prior technology VoIP implementation and support experience with Enterprise type accounts, Equivalent to completion two years of college-level coursework in computer science, information technology or a related field, Relevant depth and work experience with Cisco networking equipment and SIP implementations, Manage and maintain all local telecommunications systems and applications in geographical locations across the US, including moves, additions, changes, configuration, change management and support, Support Contact Center Call Recording systems and related telephony systems, Manage all aspects of call routing vectors to meet business requirements, Manage/Administer carrier orders for local and long distance circuits and associated terminations, Manage telecommunication and other security projects, tasks and audit related activities, Design and participate in Disaster Recovery exercises, Monitor all telecom systems and applications for issues with capacity/performance, Analyze operational Telecommunication network issues for Fiserv clients and implement resolution within time frame defined by customer service levels, Provide on-call support, including off-hours and Maintenance Windows, as needed, Maintain advanced industry knowledge of supported systems. 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